Terms And Conditions

Our booking protection promise is valid on all bookings made up until Wednesday 9th August 2023, any bookings made after this day will be subject to our new bookings terms.

Find out more about our new booking terms here.

Terms & Conditions

Before you arrive

Your arrival time for your event is 40 minutes prior to the start time shown to ensure that we have enough time to get everyone signed in and fully kitted up with their race wear. All drivers for cadet karts (aged 8+ years) must have a minimum inside leg measurement of 25 inches measured from the crotch to the base of the heel of the shoe. All drivers for adult karts (aged 13+ years) must have a minimum inside leg measurement of 29 inches measured from the crotch to the base of the heel of the shoe.

All drivers aged under 16 years old, must have an adult over the age of 18 to sign them in. Any drivers under 16 years old without an adult present, will be unable to race. 

We recommend drivers wear soft shoes. Trainers are ideal shoes for karting. Shoes must cover the whole foot, no open toes / sandals / crocs. No heels or wedges. Fully sanitised personal race suits, helmets and gloves are all naturally provided, in a variety of sizes. Please note that drivers who bring their own helmets should be aware that we only accept ISO safety stamped full face helmets with clear visors or goggles.

Spectators are welcome at no extra charge. We also welcome support gimmicks such as klaxon horns, banners, flags etc – all adding to the fun atmosphere!

Wearing a balaclava is now mandatory - You can purchase a disposable one from us for just £1 or a reusable cotton one for £3.99 upon arrival. If you're a seasoned karter, you’re welcome to bring your own race-wear and balaclava, subject to approval by our marshals.

Due to safety and hygiene you must know your helmet size when you arrive at track. Unfortunately, we are unable to try on multiple helmets to find your fit. Find your fit here

Wearing your own helmet. As long as they are full face helmets and meets ISO standards. All helmets must have a clear visor. All road-safe helmets should meet this standard however our trackside team will give it a double check.

If you have ISO standard racewear then you are welcome to wear it, but the track staff may check it on the day to confirm it meets requirements. Motorcycle leathers / race suits do not meet the same standard as karting race suits so they cannot be worn.

Payment

Payments are non-refundable and the booking cannot be changed or transferred to a new date or time. If you are placing your reservation further in advance than 24 hours, full payment for your event is required. Within 24 hours all bookings will require a £10 per driver deposit and your balance on arrival.

Please be aware we do not accept cash at any of our venues and only accept card payments.

All bookings with TeamSport provide customers the benefit of £20M Public Liability Insurance & Personal Accident Insurance.  In the unlikely event you are injured whilst racing with TeamSport, the Personal Accident Insurance provides set financial benefits for certain types of injury, regardless of fault.  To see full details of the cover click here.  To fund this insurance cover, an optional surcharge of £1 per driver is included in every booking.  VAT is not applicable to this payment.  Should you need a VAT receipt for your booking, please ask a member of the sales team.

Any funds credited to customer accounts are valid for 12 months from the date of deposit and are not refundable.

Cancellation Policy

As the karts on your session are reserved for you on the grid, please be aware all bookings are non-refundable and non-transferable.

Behaviour

The tracks all have the right to terminate, without notice your activity if your behaviour or that of any member in the booking is deemed as unsafe, violent, likely to cause damage, distress or annoyance to other clients, employees, property or anyone else. In this instance we will not be liable for any refunds, compensation or expenses. Being under the influence of drink or drugs is strictly forbidden for the indoor karting events and staff have the right to remove you from the event if they have any suspicion that you are under such influence. In this situation we will not be liable for any refunds, compensation or expenses.

Health and Safety

Go-Karting is not recommended for persons with heart problems, epilepsy or other conditions which may be affected by exertion (including pregnancy). Particularly tall, short or heavier drivers may have problems fitting into the karts. We recommend a maximum height of 6’4” and a maximum weight of 18 stone. Under no circumstances are alcohol, drugs or other intoxicating substances allowed on the premises. You will not be allowed to take part in an event if you have, or appear to have, consumed such substances. Under no circumstances are alcohol, drugs or other intoxicating substances allowed on the premises

General

All enquiries and correspondence for your booking should be directed to our head office address in Farnham. TeamSport Head Office, Endeavour Place, Coxbridge Business Park, Alton Road, Farnham, Surrey, GU10 5EH.

Call: 01252 732300

TeamSport Indoor Karting may cancel the event without your consent if any payments are not received by the respective due dates and we reserve the right to amend any of the events without your prior consent.